Quality Mobile Home Services review: Stay away from QMH

I wouldn’t be posting this if I hadn’t seen one of their flyers in my snail mail again, and once I sign the NDA with QMH, I’ll have to remove this post, so for however many days I have, the warning will be here. Please, no suggestions. I’ve got it handled. I’m just warning my neighbors.

First, I’m going to be honest: the job they initially did- a new roof, fixing the exterior wood, and repainting the whole house was awesome. The point man, Nicholas (Nick) Bennett, was very communicative; his workers were polite, and they finished the job in a timely manner.

I liked them so much that I signed a contract for a kitchen remodel. Again, Nick was great; his worker wrote the new contract, and the work was supposed to start in March. March came and went, and because of TFCC surgery, I couldn’t focus on this project. Once I could turn my attention to it, I made several phone calls. On a few of them, I spoke with Nick, who assured me the work would start sometime in April and that he’d call me with more info once he looked into it. After a few calls like that, he stopped answering and eventually ghosted me. Calling the main office is useless because the person answering the phone can only take the same message and pass it on to someone; he wouldn’t tell me their name. I finally found an attorney in July.

Right now, all I want is my deposit back. Originally, they were willing to refund this on the condition that I signed a complete blanket NDA, and I wouldn't even be able to verbally warn anyone. After working with my attorney, I’m willing to sign it on the condition that they drop the verbal part. I can scrub my reviews, but I won’t muzzle myself if a neighbor asks my opinion. Now I just have to wait and see if QMH will accept the change, or if I have to go after them for more than just my deposit. If you still see this up in a month, you’ll know how the company chose to resolve this issue.

Here is my PSA/WARNING, especially since I’m still seeing their flyers in my mail.

RUN FAR AND RUN FAST FROM Quality Mobile Home Services, Inc. Their business practices, customer service, and commitment to truth and follow-through are sorely lacking.

Here’s the irony: if QMS and Nick had honored their contract and didn’t rudely ghost me, all my reviews would be praising him and his company everywhere!