The complaint has been investigated and
resolved to the customer's satisfactionResolved Publisher Service — Scam
resolved to the customer's satisfaction
Received a phone call explaining that I was being rewarded for being a "good customer" with my MasterCard with a voucher for two free airline tickets and 5 magazine subscriptions for 60 months at no cost. I simply need to subscribe to a "palm magazine" (Reader's Digest, Rachel Rae cookbook, Christian Guideposts, etc) for those 5 years at a cost of $4.95/week or $24.78/month. After I agreed I was given choices of magazines to subscribe to and was told my vouchers and magazines would come in a packet registered mail in the next week.
The first woman I spoke with was Kelly. I was transferred to April, who reviewed my subscriptions and then asked for my credit card information. I gave it to her, but refused to give her my SSN. She asked about whether I bought or rented, and how long I lived in my residence as well as how long I had worked for my employer. At the end of the time I was asked 9 questions to affirm my order. April gave me an 800# and the name "Publisher Service" as the company. I even got a confirmation number for my purchase.
I immediately called the 800# back and learned the 800# was a collections agency and that they didn't know of an April. I then looked online for Publisher Service and found that there were many people who were victims of the scam. I Called the phone number I got from my cell and it just rings, no one answers.
I am afraid that I have fallen victim of a scam, as my story lines up with many others. I will cancel my credit card tomorrow and see with my bank if I should change my account number as well. I will refuse shipment, assuming a package ever comes. I will continue to call the phone number and attempt to cancel.
Any advice on what else i can do to proceed is appreciated.