If you google RR Autographs complaints you will see many pages. RR has spammed the world wide web with tons of promotional materials about themselves in an effort advertize and an effort to hide and bury all the online complaints. PSA DNA, partly owned by RR Autographs, tends to favor certain dealers while discouraging others. Google PSA DNA complaints and you will see that many people, who stood in long lines to get autographs in person were slapped across the face by PSA when those items were returned as "likely Not Authentic". If Howard Johnson signed a baseball for you, live in person, at a sportcard show, then how can PSA determine it to be FAKE ? The answer is either they suck at what they are doing, or they don't like the person that got it signed because his name isn't Bobby Eaton, Billy White, or Johnny Reznikoff .
The complaint has been investigated and resolved to the customer’s satisfaction.