I, too, have been dealing with Wells Fargo Home Mortgage attempting to obtain a Mortgage Modification loan. My 1st preservation agent stated everything looked good on my paperwork and they would send it to the underwriters...and that if I qualified i would get a 40 yr mortgage at 2% interest rate. But she said I had to be 3 payments behind in order to qualify. She stated I was only 1 payment behind at this time. I asked her if she was telling me to skip 2 more payments in order to qualify? She stated they were not permitted to advise their borrowers what to do but that in my current state I would be denied. So I told her I understood exactly what she was saying and not saying. I skipped my next two payments and put new tires and brakes on my vehicle. They have since denied that any of their employees would say such a thing as having to be 3 payments in arrears in order to qualify. They denied me the modification loan blaming the denial on Fannie Mae. They are all crooks. They lie, cheat, and steel. They would rather foreclose on their borrowers than help them. I wrote them a letter with my 2nd modofication application and copied it to Pres Obama, my governor, senator, attorney general and congressman. I have now been assigned my 4th Home preservation agent. They have informed me that I am at risk of foreclosere. I told them I'd hang myself from the rafters of my barn before they drove me from my house. They are a vile, vicious company.