This company is beyond awful. A sofa which we paid extra to be express delivered in two weeks was picked up in four by Home Direct then sat in a warehouse in Los Angeles for three more weeks (and as far as anyone can tell...this company doesn't really "keep track of such things"), then sent it to my town for another three weeks, then scheduled a delivery for today "between 8AM and Noon". It's now 5:30 PM and the driver just called and should be here in about an hour or so. Probably.
It's good thing we don't have lives to lead.
