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Jose Mercado

US
Registration date: Aug 22, 2012
0 helpful votes

Jose Mercado’s comments

Aug 22, 2012
12:33 pm EDT
It is clear to me that KIa has designed their vans in a way that allow's the Kia company to avoid honoring there warranties. After 77000 miles the engine in my sedona has broken. They claim there was no oil in the engine yet the oil ight in the van did not indicate so nor did the check engine light indicate there was a problem. The vehicle simply lost power and that was it. Now they are trying to blame me for the engine problems, claiming I did not take care of the vehicle properly. Now they want me to authorize the dealership to break the engine down to identify the engine problem. This makes me responsible for the cost of engine tare down which will cost in the thousands plus repair cost. They have already blamed me so now I am responsible. Great way to get out of honoring the warrenty. Again they have designed their vehicles in way that would result in thousands of dollars in repairs. It cost me over $900 dollars just to have spark plugs replaced.