Hi Almine. This is Max from Freelancer.com. I'd like to inform you Core100's account has been closed already. If you think that you've dealt with this user utilizing a different user name, please send the project ID to support@freelancer.com or to max@freelancer.com and we'll conduct our investigation. To further ensure that you do not get involved with unscrupulous freelancers in the future, please make sure you take notice of the freelancer’s reputation, their previous work and feedback they received from previous employers. Thank you.
Hi tdsolomons. My name is Max and I work for Freelancer.com. I regularly visit complaintsboard.com to address user concerns about Freelancer.com and I came across your post here. We appreciate the feedback. It is unfortunate this has happened to you. I'd like to help. Please send an e-mail to support@freelancer.com or max@freelancer.com and we'll assist you with your account issues. Thank you and we hope to hear from you soon.
Hi Loushen. My name is Max and I work for Freelancer.com. It is unfortunate that this happened to you. Freelancer.com will only close accounts if the user has committed serious infractions. Be assured that Freelancer.com meticulously reviews all of the transactions and records before making this decision. If the closed account has funds in it, be assured that these will be returned to its funding source. I'd like to help. Please send an e-mail to support@freelancer.com or to max@freelancer.com and we'll assist you. Thank you and we hope to hear from you soon.
Hi Ribarmar23. My name is Max and I work for Freelancer.com. I'm helping Emir to respond to user concerns posted here at complaintsboard.com and it unfortunate that this has happened to you. I've forwarded the information you have posted here to our Support Managers and we will conduct an investigation. We would like to assure you that there are thousands of great employers looking for freelancers such as yourself to help them out with their project requirements.To ensure that you do not get involved with unscrupulous employers in the future, please make sure you take notice of their Reputation, their previous projects and feedback they received from freelancers that they worked with. The higher their ratings are (5 being the best) and the more great feedback they have, the more reliable and trustworthy the employers are. Should you have further concerns, please send an e-mail to support@freelancer.com or to max@freelancer.com and we will address them promptly. Thank you and we hope you continue to use Freelancer.com services.
Hello ribamar23. My name is Max and I work for Freelancer.com. I'm helping Emir to respond to user concerns posted here at complaintsboard.com. It is unfortunate that this has happened to you. I have replied to a similar post at this site. Please find it here: . Be assured that we will conduct an investigation into the matter. Thank you.
Hi Grimees. My name is Max and I work for Freelancer.com. I regularly visit complaintsboard.com to help users with their concerns about the site and I came across your post here. I would like to assure you that Freelancer.com does not create fake accounts/contractors. We are not in the business of defrauding people of their money. We always encourage users to resolve disputes between themselves but we offer our Dispute Resolution Service as an alternative of last resort should the parties are unable to reach agreement.
I would like to help you. Please send you username to max@freelancer.com and I will assist you with your account concerns. Thank you and we hope to hear from you soon.
@Samplesafe. Hello.This is Max and I work for Freelancer.com. It is regrettable that this has happened to you. Please allow us to help you. Please send your username and freelancer that you dealt with to max@freelancer.com. We will look into your concerns . Thank you and we hope to hear from you soon.
@cryingfreelancer777. Hello. This is Max from Freelancer.com. I came across your post here and we apologize if this has happened to you. Please send your username to max@freelancer.com and we'll look into your concerns and help you resolve them. Thank you and we hope to hear from you soon.
Hi Chomis. My name is Max and I work for Freelancer.com. I'm sorry if this has happened to you. I'd like to help. Please send your username to max@freelancer.com and I'll assist you in resolving the issues around your account. Thank you and I hope to hear from you soon.
Hi Narinder. I'd like to help. Please send an e-mail to max@freelancer.com so we could talk about account concerns. Thank you and I look forward to hearing from you.
Hi tdsolomons. This is Max from Freelancer.com. I saw a similar post at a different thread. We appreciate the feedback. We would like to ask you to please send an e-mail to max@freelancer.com or support@freelancer.com and we'll help you resolve your account issues. Thank you we hope to hear from you soon.
Hi Narinder. This is Max from Freelancer.com. I'm helping my colleagues, Emir to respond to user concerns about Freelancer.com. I saw a similar post at another site and we'll post our reply here as well. . I've taken note of your feedback about our account verification procedures and be assured that Freelancer will continue to improve on it. I've looked into your case and unfortunately, the owner that created the contest used a credit card that wasn't his own. Committing credit card fraud results in immediate account closure. All payments that he made, including those made to you, were reversed and returned to the real owner of the credit card. We've refunded to you the prize fees that were deducted when you were awarded the fraudulent contests. Since you have already withdrawn the payments, the reversals resulted in a negative balance. In order to remove it, you will have to return the amount that you have withdrawn.
We do hope you consider our recommended action as you have accumulated already a sizeable amount of reviews and reputation. Please be assured that we will continue to improve on the work that we do to serve users better. Thank you.
Hi Narinder. We appreciate the feedback. We would like to help you. Please send an e-mail to support@freelancer.com and let us help you with your account issues. Thank you and we hope to hear from you soon.
