Well I have received a phone call from a manager at customer care who actually helped me out, I now have a drier on a truck being delivered tomorrow for our use until the situation with our drier is fixed... Thank You Karen and Noah Tepperman..
This is the service I expected to get from Teppermans I guess it just took getting in contact with the right person for my situation, I'm very pleased with their effort to make me a satisfied customer as I have purchased a fridge stove mattress foundation couch loveseat and washer and drier there I believe I deserve to be satified!