They are just bunch of liars. I wasn't drunk or anything and i bought it because they "gave us a perfect deal". However, after returning home and trying to book for the next time with friends, we found out that we were told SO MANY lies that i can't even list them here for you. Our sales guy was Richardo and Lisa as the customer Service reps. Richardo told so many lies in order to push us. He said since we are members we get huge discounts from Jetblue for plane tickets.. NOT TRUE. and so many other lies. I spoke with that Vance Paul guy according to Lisa he is a " Manager" which i debt it. I am trying to find a way. But you can always get your money back ( not canceling) if you paid with American Express. they are always on your side.. ALWAYS! thankfully we paid with that. But i am trying to find a way to mess with them the way they did to us.
Just thought to share this with you since we both got screwed.
Good luck!
