I've just had a similar experience with the way Ryan Air handles lost property. I thought my compact camera was in my bag, but after I left the airport and was travelling home I realized it was not there. I believe it fell out of my bag during flight and under the seat. I did look back at my seat as I was leaving the aircraft, but because I thought it was in my bag, I didn't go back and check under the seat. Besides, when you've been travelling for hours and everyone on the plane is irritated and just want to leave, I didn't have much time to think about it. What was I supposed to do?! Ryan Air should at least take care in clearing out the aircraft before the next flight and be decent enough to keep any items found, then log them properly to give the owners time to contact them to collect the lost items. I immediately contacted Ryan Air, but it was a recorded message that directed me to First Flight's number. Again, it was a recorded message as their offices were closed. My flight arrived into Stansted on Saturday evening and everywhere number I tried to contact somebody, their office was closed. It was also closed on Sunday, so I had to wait until Monday. I called First Flight again on Monday and was told to call back the next day as it was not on the list. So...I called again today (Tuesday) and again, I was told that my camera was not on their list and that it was unlikely now that I will ever get it back. How helpful is that?! Sometimes losing items is an accident and Ryan Air should change their procedure to help their customers more and show that they care!
