I just got off the phone with them and they are the wrost customer service, first i was hung up on, when they said why are you calling, i said cause i am calling aout a refund, and they replied with what product, i said drive scrubber, rep replied we dont have no suhc thing as that, click ..
and then i called back, i dont give up too easy.soi i called back and said your rep hung up on me and they said OKI.. like they CARE
and so i said i was promised a refund since last week, and he replied i cant give you 2 refunds only one, cause you used the product, DUH i know i used the product and he kept tying to say i cant do it, and then he said, i can only refund you 19.95 and thensaid, but i am not giving you a refund only going to request it, nice not even going to help
here comes the part when i hung up on him, i dont normaly do this, but he said, sir i checked my records and we could not give you a refund cause your card expired, i said oh yeah thats right t did, but come on, why didnt they contact me and tell me this, and so i said, ok would you like my new card, and guess what he went into the whole process of refund all over agian, i could not believe, it then he said you can call the billing department, i said your telling me you cant fix this issues, he said the number is 1800 ... i then hung up on him
