Hey mr sands i work for your crummy company. Ive never worked at such a ratty under handed operation before. You better be lucky the economys down or no one would ever work for you. Over worked and under paid and yelled at all the while should be your motto not we fix everything. Oh and the speed of service...please try slower then a snail. Your shops are so completly disorganized and lacking structure that we cant even keep up with the money at the end of the day. Been working in the shop without a tech who has a scanner for three months now. How do you fix everything if you dont have a scanner. You can write back with all your defensive lines. I just wonder how you wake up everyday and dont loathe yourself.