Yes, NWP should be fined and prisoned along with their fraudulent collaborators, in my case, the owners of my appartment building and the lying on-site office managers trying to cover it up! I have lived here for 13 years and up to 2 years ago the water, trash, and sewer were included in the rent. When ever they raised the rent their reasoning was so that they could continue giving us the beautiful upkeep of the common grounds (which takes tons of water plus what we use) and maintain great building maintenance. Ok, I'm alright with that. Two years ago they started using NWP and are robbing us blind! So when it came time for rent raise on my contract the very same reasoning was stated. And the rent hike was close to the same amount as it always is. So what does that mean? I'm still paying for their water and mine in the rent, plus a hugh separate water bill? And to make it even worse, I moved from a 1 bedroom to a fake 1 bedroom (in the same building) they call a junior because now they put up a fake cubical wall in a studio. I'm on disability and the rent is better for me. I've been in it a for over a year now and I still don't get hot water, dispite all the work orders I filled out and verbal contacts with respect. I have to take a shower at a neighbors place. I told them I thought it was not fair that I should have to pay for something I am not getting and they say, "oh, are you still having that problem" and then turn their backs and walk away saying they will give me a new shower head. Which they have already done! There are 3 other neighbors who also are without hot water. The maintenance workers told me the reason why I and the others will NEVER EVER get hot water is because we are further from the boiler and the presure was not strong enough to reach us. Those workers were fired shortly after that. They were not allowed to talk shop with the tenents. Hmmmm? My 1st water bill was $10.00 - $26.00. After the water rate went up I was billed $30.00-$40.00. After that it got insanely erratic! $60.00- $85.00! I believe that is because there is only a master meter. No submeters. So the landlord uses (I forgot the term) How many units, unit size and persons per unit. How do we really know the true calculation of what each tenent pays?! The building has vacancys that are still included in the calculations. Some tenents have unautorized people living with them. They are using the water, right? What about the people who are away on vacation. The people who waste water? I was charged $60.00 for a 31 day service and I WAS NEVER THERE! I live alone in one the smallest units and I sometimes pay more than whole family! Maybe I'm paying for a neighbors long showers! One month I did not even get a water bill and asked about it. He yelled at me and said " I don't know, I'm busy right now" and walked a way. I thought, "oh good, maybe there is no charge till they solve the hot water thing. BUT! The next month My bill was $114.00! He said that was for 2 months. So I calculated that I was charged $58.00 for last month. Even after I pay my bill, once in awhile I will find someone elses 3 day eviction notice to pay their water bill. I told them I get confused and it scares me. They always say they are sorry. They know my mental status and how I can go into mental confusion and I think they take advantage of that. It probably does work.Another thing I don't think is fair, is why do we have to pay NWP for their services? We did'nt hire them!?
