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Aztec2Step

US
Registration date: Apr 03, 2012
0 helpful votes

Aztec2Step’s comments

Apr 03, 2012
7:02 am EDT
Not because it's fair, but because they can.
Three Hundred Ninety Two dollars for a $3.57 overdraft.
As a disabled person getting paid once a month, I tried to reason with them.
They credited 3 of the 14 OD charges they assessed my account .
A full 25% of my May disability check disappeared ...
Not because it's fair, but because they can.
Apr 04, 2012
9:23 am EDT
BestBank has completely resolved my complaint.
Nikki in the customer service department couldn't have handled it better.
Where the people on the phone (at BestBank) were unable/unwilling to help, Nikki came through.
Even though BestBank has NO branches in the state I live, I will be staying with BestBank because
of people like Nikki in the customer service department.