The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased furniture on 3/2i5/11. My bed broke on 3/13/12. I contacted the store, and service tech came out. Of course, he couldn't fix it. His manager contacted me, stating it was broken because of a weight issue, basically explaining we weighed too much and broke it. (My husband and I combine maybe weight 400lbs) we spoke to Rick, who did nothing and...
