Sorry to hear you're having trouble, Cindy . . . but not surprised.
I hired Gray's Outdoor Services to remove a maple from my yard and grind out the stump. Everything seemed to be going well when one of Gray's people told me that the grinder had broken. I didn't think much of it and went back in the house. A while later, Tom Gray knocked on my door to collect his $1, 600. I wondered about the pile of wood chips that were where the tree had been, and Tom said that those were left there to decompose and fill in the hole. Sounded reasonable.
A few weeks later, I decided to remove those chips. Guess what I found!? There was a stump that was 7 feet across and up to 5 inches high! Gray's had covered up their shoddy work, took my money and left.
I called Tom that afternoon. He said he was on the other line and would call me back. He didn't. The next day I called him from another phone. He hung up immediately.
I have the Better Business Bureau working on this, as well as the Michigan Attorney General's office. I strongly encourage you to do the same.
The Attorney General's website to file a complaint is https://secure.ag.state.mi.us/complaints/consumer.aspx. The lady I've been working with at the Better Business Bureau is Marsha Peskin. Her phone number is [protected] and her fax number is [protected].
I hope you follow through with this, Cindy. It's a shame that such an unethical person is allowed to operate a business in Michigan.
I will check this site later to see if you've responded. If you do, I'll give you my email address so we can talk more privately.
Bruce
Tom Gray is a crook! He doesn't do what he's been paid to do and hides that fact. I hired him to remove a tree and a stump. His equipment broke, and rather than set up a future date to grind out my stump, the S-O-B decided to hide the stump with wood chips, take my money, and hang up when I called him to tell him that I found out what he'd done. The last laugh's on him. I can prove that he took cash for the job and didn't declare it to the IRS. He won't be able to B-S them so easily. You're an A-hole, Tom. You lost a $2, 400 job I'd referred you for (before I'd found out what an unethical ### you are!). And next, the IRS is going to be knocking on your door. It'll be a pleasure watching you lose everything!
Tom Gray is a crook! He does nott do what he has been paid to do and hides that fact. I hired him to remove a tree and a stump. His equipment broke, and rather than set up a future date to grind out my stump, the S-O-B decided to hide the stump with wood chips, take my money, and hang up when I called him to tell him that I found out what he had done. The last laugh is on him. I can prove that he took cash for the job and did not declare it to the IRS. He will not;t be able to B-S them so easily. You are an A-hole, Tom. You lost a $2, 400 job I had referred you for (before I had found out what an unethical ### you are!). And next, the IRS is going to be knocking on your door. It will be a pleasure watching you lose everything!
I also was cheated by Tom Gray and Gray's Outdoor Services! DO NOT HIRE THIS COMPANY! THEY WILL STEAL YOU BLIND, if they get the chance. Here are photos of the stump they left behind . . . the one they said they had ground out.
Another photo of Gray's shoddy work . . .
Tom Gray . . . you are a COWARD! You don't even have the courage to talk to me on the phone when I call. Like the chicken-### you are, you hang up and run away with your tail between your legs. Your dad must be awfully ashamed for having raised such an unethical, lying coward. And the really sad part (for you) is that you can't win this fight. The longer you resist, the more expensive it is going to be for you. But I guess you're too STUPID to understand that . . . . . . ###!
