I have had a similar experience with Frank. My dealings were very impersonal and the day I went to pick up my dog, they had no idea that I was going to be there that day. I love my dog, he is probably one of the best pure blood dogs I have ever owned. My only regret was getting him neutered because of the breeder agreement; that way when Frank gets shut down I could sell puppies from my dog. If anyone knows the location of his dogs that have been taken and up for adoption please let me know! What he lacked in respect for animals he definitely made up for in an expensive bloodline in many breeds. Beautiful, well mannered animals that deserve a better life than some crappy puppy farm.
My friend also purchased a Weimaraner from Frank. When he took her home she was underweight and had tons of worms. The attributed it to the well water. So what if it was well water? You are in the business of making healthy dogs, purify the water before you give it to them.