The complaint has been investigated and resolved to the customer’s satisfaction.
After watching a TV info commercial, I went to their on-line site and place a $128 order for the complete set of music CDs (Golden Age of Country). This was near the end of November 2011. After Christmas I went to my account and sent an email asking for confirmation of when my CD's would be mailed out. (They had been on back-order, but ship-date was in just...