I bought my notebook from laptop advantage 3 years ago and did have a problem with the first one, so I sent it back and they sent me the one I am using to this day . They did me alright, I will say if I buy another one from them I will call in my order and ask the pertinent questions . They could be dropping prices as these units are probably bought cheap to resell and support for these products could be an issue . hp compaq nc 6000 windows xp cd works, sd slot reads, only 2 usb inlets, wifi card internal, so buyer beware, dont learn the hard way, get it right the first time. thanks Lap top Adv.