I ordered a statue in October, never received an artist's update, was shipped the product Dec 15 and when I received it I was horrified
they completely screwed up on his hair, and they made the statue appear 20 years older than the real person. to make matters worse I have contacted them 3-4 times since receiving the bobblehead and they won't respond. This was supposed to be a christmas present for my husband but I was embarrassed to give it to him. I may take the matter to paypal and get my money back.
I wasn't sent an approval email and the crap they sent me was laughable. I receved the bobblehead 3 months after ordering (after 2 or 3 inquiring emails) The bobblehead was horrible they made him bald and appear 10-15 years older than he really is. I have sent 3 nice emails asking for it to be fixed and 2 nasty emails to warn them of my paypal and visa official complaints. terrible company!