First Data is by far the most unethical company I have ever dealt with. I am a small business owner striving to survive on a month by month basis. First Data has held my funds hostage, noting a security issue, for over one week. I have called daily and am given if a different story if not hung up on because they claim my phone has poor reception. I have not paid hundreds of dollars in late fees to other peoples, employees and institutions as I counted on a fair and ethical company to preform appropriately.
This is a classic bait and switch tactic used by First Data against small business owners. They collect your funds with the promise to deliver them to your bank account within days and end up holding them for weeks, plus days while they collect the interest on the amounts. I understand they are not regulated by the government, which allows them free reign and to act with fraudulent behavior.
The most ironic part of this issue is that they actually charged me interest, fees, and commission on the same portion of monies they hold hostage. To this day, I have yet to see a penny of the monies owed, yet my bank statements show they charged me for the monies, which cleared over one week ago.
I am prepared to gather as many victims as I can, relating to First Data, and seek court action. Unfortunately I only have a few employees information to submit. I have spoken with Brenda, a supervisor from Hagerstown, Maryland, Stephen, a “security analyst” from a place unknown, and Stacey from the office of the president for First Data.
In closing, I am so angered by their actions that I seek thousands of dollars in loss, not to include emotional distress caused by the inability to pay rent this month, which ultimately has caused potential legal action against me. It is tearing my marriage apart and has caused disgrace to my well formed company. I try so hard to do the right thing and First Data has taken advantage of me and who knows how many others. Their legal department trumps me and they know it. Until someone slaps them with fines, fees, or legal orders this will continue to happen to others. If anyone has experienced the same, please feel free to contact me directly.
