The complaint has been investigated and resolved to the customer’s satisfaction.
I was charged 69.99 for a Norton Security renewal and I do not carry this virus protection. I bought it for one year (which was last year) and that was it. I didn't ask for it to renew it and charge me without me knowing. I am not in the best situation financially but 69.99 is a lot to me and for it to be wasted on something I did not intentionally purchase, I want to be refunded.
