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GECapitalCares

Tempe, US
Registration date: Sep 26, 2011
0 helpful votes

GECapitalCares’s comments

Dec 29, 2011
6:00 pm EST
bamagirl1975 --Sorry that you are experiencing a problem with your account. We'd like to make sure everything is resolved. Please email me at gecapitalcares@ge.com with the following information:
-The full name associated with the account
-Mailing address associated with the account
-Your contact phone number
-Reference code DM122911_CBGAP
For your security, please do not include your account number in your email.
Regards,
Nicole
GE Capital
Jan 03, 2012
6:19 pm EST
David – a member of our support team will be contacting you shortly to discuss your account. For security purposes, we recommend you remove your account information and other personally identifiable information from your post.

Regards,
Nicole
GE Capital

Reference code DM 010312_cbDavidKarchem
Jan 20, 2012
7:45 pm EST
Marlene - I'm sorry you're experiencing problems with your account. We'd like to help. Please email me at gecapitalcares@ge.com with the following information:

- The full name associated with the account
- Mailing address associated with the account
- Your contact phone number
- Reference code DM 011412_cbMarleneGravlin

For your security, please do not include your account number in your email.

Regards,
Nicole
GE Capital
I'm sorry you're experiencing problems with your account. We'd like to help. Please email me at gecapitalcares@ge.com with the following information:

- The full name associated with the account
- Mailing address associated with the account
- Your contact phone number
- Reference code DM 011812_cbKatherinehm

For your security, please do not include your account number in your email.

Regards,
Nicole
GE Capital
I'm sorry you're experiencing problems with your account. We'd like to help. Please email me at gecapitalcares@ge.com with the following information:

- The full name associated with the account
- Mailing address associated with the account
- Your contact phone number
- Reference code DM 012312_cbRobingn

For your security, please do not include your account number in your email.

Regards,
Nicole
GE Capital
I'm sorry you're experiencing problems with your account. We'd like to help. Please email me at gecapitalcares@ge.com with the following information:

- The full name associated with the account
- Mailing address associated with the account
- Your contact phone number
- Reference code DM 012712_cb_CCON

For your security, please do not include your account number in your email.

Regards,
Nicole
GE Capital
Feb 14, 2012
8:25 pm EST
** To expedite your case, please ensure to provide Reference code DM 021412_cb_pmt **

I'm sorry you're experiencing problems with your account. We'd like to help. Please email me at gecapitalcares@ge.com with the following information:

- The full name associated with the account
- Mailing address associated with the account
- Your contact phone number

For your security, please do not include your account number in your email.

Regards,
Nicole
GE Capital
Feb 28, 2012
6:02 pm EST
Carol - Saw your post and we'd like to assist. A member of our escalated support team has left a message at the phone number associated with your account.

Regards,
Nicole
GE Capital
I saw and responded to your post on another board; however, wanted to ensure you saw. We'd like to research your account and assist.

** To expedite your case, please ensure to provide Reference code DM 022912_pc_AnonLD **

I'm sorry you're experiencing problems with your account. We'd like to help. Please email me at gecapitalcares@ge.com with the following information:

- The full name associated with the account
- Mailing address associated with the account
- Your contact phone number

For your security, please do not include your account number in your email.

Regards,
Nicole
GE Capital
Mar 07, 2012
7:21 pm EST
Michael - I apologize for your experience and difficulties in getting this resolved. A member or our consumer advocacy team has left a message via the phone number assoicated with your account. We look forward to hearing back from you so we can assist.

Regards,
Nicole
GE Capital
Mar 13, 2012
10:18 am EDT
** To expedite your case, please ensure to provide Reference code DM 031312_cb_S2012**

We'd like to speak with you and address your concerns. Please email me at gecapitalcares@ge.com with the following information:

- The full name associated with the account
- Mailing address associated with the account
- Your contact phone number

For your security, please do not include your account number in your email.

Regards,
Nicole
GE Capital
Mar 19, 2012
1:30 pm EDT
We received your email to our consumer advocacy team and left a voicemail at the phone number you provided in your email. We welcome the opportunity to speak with you regarding your concerns. You can reach us via the phone number we provided, or email us at gecapitalcares@ge.com.

Regards,
Nicole
GE Capital
Mar 20, 2012
2:03 pm EDT
** To expedite your case, please ensure to provide Reference code DM 032012_cb_dml72 **

I'm sorry you're experiencing problems with your account. We'd like to help. Please email me at gecapitalcares@ge.com with the following information:

- The full name associated with the account
- Mailing address associated with the account
- Your contact phone number

For your security, please do not include your account number in your email.

Regards,
Nicole
GE Capital
I'm sorry you're experiencing problems with your account and would like to help. The prepaid WalMart card is managed by Green Dot.

Please email them at customer.advocacy@greendotcorp.com your name and contact information. They will research this matter and assist.

Regards,
Nicole
GE Capital
Mar 21, 2012
8:37 am EDT
Earl,

I'm sorry you've had difficulties with your account. A member of our consumer advocacy team will contact you shortly at the phone number associated with your account so we can assist and ensure you receive statements in a timely manner going forward.

Regards,
Nicole
GE Capital
Mar 28, 2012
10:29 am EDT
** To expedite your case, please ensure to provide Reference code DM 032912_cb_PVTX **

I'm sorry you're experiencing problems with your account. We'd like to help. Please email me at gecapitalcares@ge.com with the following information:

- The full name associated with the account
- Mailing address associated with the account
- Your contact phone number

For your security, please do not include your account number in your email.

Regards,
Nicole
GE Capital
I'm sorry you're experiencing problems with your account and would like to help. The prepaid WalMart card is managed by Green Dot.

Please email them at customer.advocacy@greendotcorp.com your name and contact information. They will research this matter and assist.

Regards,
Nicole
GE Capital
** To expedite your case, please ensure to provide Reference code DM 040312_cb_BDeutsch **

I'm sorry for the frustrations you’ve experienced with our site. We'd like to help and address your concerns. Please email me at gecapitalcares@ge.com with the following information:

- The full name associated with the account
- Mailing address associated with the account
- Your contact phone number

For your security, please do not include your account number in your email.

Regards,
Nicole
GE Capital
Apr 30, 2012
4:16 am EDT
GE Capital provides private label and bankcard credit programs to retailers and consumers in the United States and Canada. We do not provide personal loans via the purchase or use of prepaid money cards, nor do we call or email potential customers to request personal information to establish prepaid cards or personal loans. The offer you outline above appears to be an attempt to fraudulently obtain money or access your confidential financial information and is not associated with, authorized or sponsored by GE Capital or GE Capital Retail Bank. If you believe you have been a victim, you should contact local authorities. More information is available at www.ftc.gov.

As a reminder, to protect your identity and the security of your financial accounts, never give your personal credit card or other financial information to people who call or email you without verifying who they are.

If you have provided your confidential information and are unsure of whether or not it was for a legitimate GE Capital program, please email us at gecapitalcares@ge.com to reach our consumer advocacy team. Please be sure to include your name, a contact phone number and your question or concern; however, for your security do not include any account numbers or other confidential information in your email. If the information was not requested from GE Capital, we will direct you to your local legal authorities for assistance.

Regards,
Nicole
GE Capital
** To expedite a response, please provide Reference code DM 050312_cb_jbeecham**

I’m sorry you have experienced issues with your GE Capital account. We would like to try and resolve your concerns. Please email me at gecapitalcares@ge.com with the following information:

- The full name associated with the account
- Mailing address associated with the account
- Your contact phone number

For your security, please do not include your account number in your email.

Regards,
Nicole
GE Capital
**To expedite a response, please provide Reference code DM 050812_cb_Ann **

I’m sorry you are having problems regarding your account. We’d like to speak with you and assist. Please email me at gecapitalcares@ge.com with the following information:

- The full name associated with the account
- Mailing address associated with the account
- Your contact phone number

For your security, please do not include your account number in your email.

Regards,
Nicole
GE Capital
**To expedite a response, please provide Reference code DM 050912_cb_Hume**

I’m sorry you have experienced issues with your GE Capital Retail Bank account. We would like to try and resolve your concerns. Please email me at gecapitalcares@ge.com with the following information:

- The full name associated with the account
- Mailing address associated with the account
- Your contact phone number

For your security, please do not include your account number in your email.

Regards,
Nicole
GE Capital
**To expedite a response, please provide Reference code DM 050912_cb_Twin123**

I’m sorry you have experienced issues with your GE Capital Retail Bank account. We would like to try and resolve your concerns. Please email me at gecapitalcares@ge.com with the following information:

- The full name associated with the account
- Mailing address associated with the account
- Your contact phone number

For your security, please do not include your account number in your email.

Regards,
Nicole
GE Capital
** To expedite your case, please ensure to provide Reference code DM 052212_cb_TMBK **

I'm sorry you're experiencing problems with your account. We'd like to help. Please email me at gecapitalcares@ge.com and provide your name and phone number so we can call you directly to assist.

For your security, please do not include your account number in your email.

Regards,
Nicole
GE Capital
** To expedite your case, please ensure to provide Reference code DM 053012_cb_GNY **

I'm sorry you're experiencing problems with your account. We'd like to help. Please email me at gecapitalcares@ge.com and provide your name and phone number so we can call you directly to assist.

For your security, please do not include your account number in your email.

Regards,
Nicole
GE Capital