Upper management at Ross treats employees very disrespectful in so many ways. If it wasn't for the associates along with other Ross staff, this company would not exist. The CEO needs to step back and take a good look at what is going on in the company, apparently him and the board of directors could care less, if that's the case, then why should anyone else. It is pretty bad when a customer can walk in, grab an item, then walk out without paying and there is NOTHING anyone can do about it, how wild is that? But the best part is when an associate can say f*** YOU! to management in front of others and not be fired or punished. When management was confronted about this issue, the answer was oh well, this is the type of employees deal with, Mr. CEO, you should be very proud of your staff, lol.