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DissappointedInOrlando

Orlando, US
Registration date: Jul 27, 2011
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DissappointedInOrlando’s comments

Jul 27, 2011
6:52 pm EDT
VERY DISSAPOINTED! If you believe I have a legal case please advise.
My parents moved to Florida after their retirement and were immediately approached by a Safeguard America salesperson. This person put so much fear into my parents they were easy target to get fast commision. My parents were fooled into signing a 36 MONTH CONTRACT. The fine print also says that the CONTRACT will AUTOMATICALLY EXTEND for another 36 MONTHS if written notification of cancellation is not submitted 60 days prior to end of contract. They send my parents a contract to be signed over the mail with a promise their monthly payments will go from $40.42 to $32.04 per month. My parents felt they had no choice and signed the second contract in order to save a few dollars.
Unfortunately, living life and being out-of-state took most of my days and I lacked the time to keep up with the details of my parents everyday dealings. By the time we wanted to cancel it was 30 days before end of contract. Is this legal? Why will a company tie up customers for 3 years, in my parents case 6 years? This company seems not to be very stable. Both contracts have different addresses. 1st 773 South Kirkman Suite 120 ORlando, Fl 32811 and the 2nd 6220 South Orange Blossom Trail Suite 170 Orlando, FL 32809. My parenst dealt with a Ms. Padilla who according to recent calls to this company, she no longer works there. So frustrated and feeling alone. I hate to be taken advantage of but even more when my elderly parents are. I hope this doesn't happen to anyone else.