Your comments are sincerely appreciated! I have had the same problems with getting dates/locations I wanted and fees have gone up significantly each year. I would appreciate knowing: Did you contact the Loss Mitigation Department by phone or by email or letter? Did you file the Mutual Release & Termination of Vacation Owner Agreement or did you have an attorney do this for you? Was the cost of $250 per contract for the 'transfer fee' a fee that you paid to Diamond or another party. Thank you for sharing your experience. Hope to have a reply from you soon.