The complaint has been investigated and resolved to the customer’s satisfaction.
To whom it may concern:
My mother recently passed away and I've been helping my father with his affairs. During the course of reviewing the mortgages I noticed that my parents HSBC balance was still around $16, 000. My parents purchased the home in Sept.1992 the loan had the following details.
Original Principle Balance-$50, 343 at 8.5% over 360 months (30...