We have had our children in tutor time levittown for a while now. the oldest has been there since 1 yr old, and the youngest since 3 months old (now 1 & 4 yrs respectively). since then, mgmt has changed over and any complaints to them are heard on deaf ears.
our childs jacket was STOLEN by another parent during the middle of winter and they wouldn't do anything to rectify the situation. We even saw the other parents kid wearing the jacket one day and approached them, and was told that we cannot go around accusing them of it (the thieves were related to the director of the school)
that day, they just wrapped our child in a blanket to go home in. other situations have been sending the kids home because they feel that they are on the verge of getting sick, and they don't want to get other kids sick. when we take them to the doctor, the doctor looks at us as if we are crazy. the kids are healthy and there aren't any problems with them.
we were also told that our child couldn't move up to the next room (when originally promised last year) to the preschool room because they didn't feel she was ready, yet she was starting kindergarten in september. When we kept asking, the director said that it was too late to move them up and that we would have to wait until the beginning of May to move our child up. Mind you, may is nearly over, and our child is still not fully moved up yet!
some of the kids friends have had similar situations as well, whereas the former director quit, and the new (bad one) took over, and refused to administrate medicine for one of the children. Some of the teachers volunteered to get certified, but the new (bad one) director refused the teachers the certification because she didn't want the school to endure any of the liability.
The school has been good in some instances, whereas they are accomodating to the hours of operations, being open from 7am - 7pm, and there are some teachers there that are great, but the school really needs to replace the director and some of the bad teachers there before they sink that school.
