The complaint has been investigated and resolved to the customer’s satisfaction.
I have full coverage insurance with direct auto. My vehicle
was totaled due to icy conditions. No other vehicle was involved and my car was
totaled. It took direct auto over 30 days to reply to my claim and when they
did they denied my claim stating that I had undisclosed drivers and vehicles in
my household. Undisclosed drivers is a 15 years old who just...
