I think First Data may be in collusion with credit card companies to defraud their own clietns. I had a chargeback that I disputed with an amount of eveidence that would choke a horse. I even had a notarized affidavit from US Postal Inspectors. What ever you submit, it does not matter. They refund the client and say "case closed". They are either lazy or crimnally negligent.
I hope no one ever makes the mistake to use this company, it will save you pain and aggravation like you have never had before.
I hope some of us can band together and start a class action suit against them. They can't be allowed to continue doing this.
