I think it's important to keep in mind this is a dealer that happens to sell Page Plus, not Page Plus itself. I have had a good experience with Page Plus. I like the $44.95 unlimited plan. It's a pretty good deal for the money and the store I happen to go to is pretty good. You just have to find a good location. Sometimes Page Plus phone customer service is hit-or-miss, but what company isn't? I have found a good dealer and they always take care of me.