Everything everyone is saying is so true. The MULTIPLE harassing phone calls, some of them even late at night, they called two separate occasions past 11:30pm! Add that on top of calling up to 9 TIMES a day! I talk to one person the next 10 people act like they have NO NOTES in their screen, they don't have access. They don't have access?! How do you call someone without accurate information pertaining to the calls?! Your treating me like garbage under an assumption that I am attempting to avoid my bills?! ITs freaking ludacris! They NEVER say my name right, they are rude, and while I had told them multiple times when I was getting paid to get them the money they still harassed me over and over. I have been a member for years, and had a loan for over 5yrs with them. I have always paid it and when I had trouble paying, I told them the situation and they just kept asking how much, when, how much, when, we need it now, yelling it at me. Where do they get these people from and why doesn't NFCU give a crap that their reputation has severely declined because of their failure to comply with ethical, and lawful practices! It disgusts me because I used to send so much business their way and now I dissuade anyone who would even consider it. Once my loan is completely paid off, Im DONE with them. They are creating a cocktail for a class action suit that will put them under. And it will be so deserved.
I love the nasty arrogance the NFCU supporters are displaying here... its priceless to see how great their customer service is in yet another forum! Still condescending, still rude... ah, things we can count on from NFCU!
