The complaint has been investigated and resolved to the customer’s satisfaction.
RCN is TERRIBLE. Had an appointment from 5-8 PM on the day of my move to have my service transferred. I waited 4 hours and the technician NEVER SHOWED UP - NEVER EVEN CALLED! And if you've ever tried to get through to customer service, you know it is near to impossible to reach anybody - and when you do, they are ABSOLUTELY USELESS!! They have screwed up my...
