I have been making international travels quite a number of times by a number of Airlines in last 6 years. But Air France is the first horrible experience.
I will try to be short. They had overbooked the flight we (I & my wife) were supposed to fly. That was a connecting flight on my way to India from USA. Even though we turned up in time at the counter, the lady (Mokdad Borka) at the counter told clearly, “The flight was overbooked & you are late” I just couldn’t believe it, whats the point of making the reservation if its “first come first serve”?.
After arguing and reasoning with this lady and her supervisor ( Mr Salil Mustapha), I realized there is no point since they had already sold my ticket to someone else. And since their evening flight was not fully booked, they pushed me down to the evening flight. This trick they have played on many other co-passengers. And we had to wait for another 8 hours, inside the airport. It was very pain full particularly for my wife as she has gastro issues.
Once I return to USA, after my vacation is over, I am going to take my Lawyer help to see what options I have to sue Air France.But I am sure no one wants to get into all these. So one simple way is, Avoid Air France. The Air France people really “Don’t care about the passengers”. They don’t even care to pretend they care. I have never seen such “Rude” staffs in any other airlines.
