Do you realize, though, that the people at the Ikea store are not the people who make the furniture? They are just doing their jobs so they can make money and go home to their families like everyone else. The customer service rep probably knows the merchandise is cheap - why should it phase her? She goes home and has money to pay her bills and feed her children. I hope you don't work with people, as your refusal to acknowledge that anyone else in a store does in fact have a life once they leave it is appalling. I hope you keep that crappy frame and learn some humility.
