I bought a set of hard saddle bags a couple years ago from these people. Wasn't happy with the way I mounted them and removed them. I just re-mounted them again this winter and needed at lock that was broken due to them kicking around the garage for more than a year. I contacted Sean and he replied in less than an hour on a Saturday night. He quoted me a price and I paypal'ed him the money and had the parts within a few days considering I'm in PA. and he's in CA. I very pleased with the bags and my experience with Sean.
