As a long time customer of Direct TV I asked for a little help on setting up my dish in FL. All I got was the run around about because my account was in CT they could not put in a call for a tech to come to my condo in FL because the computer could not do that. If I told them I was going to move they would set it up run new cable all at no charge. If I was going to be a new customer they would give me everything free. I wanted to use my DVR so I wired my 5th wheel (which does not move) for a dish which I have with three LBNs the cable fellow in the park had trouble setting up the dish which is a little harder then a dish with one LBN.
I don't believe for one minute that a call could not be put in the system all it has to have is someone that knows how. Over ten years as a customer and I can't get a simple dish set up.
Next call is to President & CEO Chase Carey.
