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Bob in IL

Oswego, US
Registration date: Feb 13, 2011
0 helpful votes

Bob in IL’s comments

WOW! I was beginning to think I was the crazy one. We purchased a King size Tempurpedic mattress 5 weeks ago at Bedding Experts in the Chicago area. My husband's doctor recommended it for his back problems. The set cost $3500. We were told not to put sheets on the mattress for a few hours after it was delivered, so it could "air" out. Two days later it was still smelling horrible, so I called the store and was told it would take a couple of WEEKS for the smell to go away. We were also told to walk on it and that would help get the fumes out. Anyway... 5 weeks later it still SMELLS and my eyes burn and my throat is sore and I know it is from the fumes from the mattress. So we go to the store today and were told..yes you have a 90 day trial and you can return it, BUT we won't give you your money back and if you now want another mattress that costs $2600...we will not give you the difference back! What the hell kind of business is that? I have contacted the IL attorney general to file a complaint and also will file a complaint with the better business bureau. Class action suit? COUNT US IN!