Charles Morgan must work for Walgreen's or possible a relative or friend just like he said of course he is going to be defensive and make a good comment. I have read many negative reviews for Walgreen's, I still shop there, but i never have heard anyone ever winning a survey . I think it is a scam in the last few years i have took many of there survey's and friends of mine as well never ever have i ever seen anyone win. And that there is other complaints but, its waist of my typing time they would never be addressed