Its now Feb 23rd 2009 and we have been being "serviced" on our tv as of last year from Circuit City and their extended warrenty . We are now on part # 6 being ordered however we never saw and they never used parts 3 and 5 but waited weeks for every one of them to come in then more weeks to set up the service calls. As of now, i can not even turn the tv on cause they hid the power cord inside the tv. This is for a 65 inch projection tv (not a DLP so its like 100lbs) that i got in 2007. Its the size of a couch. It now just sits in my house collecting dust till they finally fix it or i get tired of calling them to fix it and they wont replace it becuase we are on just the first service call as they call it. 6 month service call.
Pretty much everything is the same. Routed calls after countless wait times, false promisses of return calls, weeks and weeks waiting with no tv, countless service calls and rude customer service that just keeps saying how sorry they are you have been waiting for service but to just to wait more.