I am in agreement with your concers from the call center I recieve 8-15 calls a day they become rude and basically call you a liar when you tell them you have made payment arrangements already their comment is always the same well we dont have a record of it. I have 2 credit cards and auto loan I use to send my pay checks direct deposit to nfcu untill recently they were always pulling money out of mychecking account or flagging my account so when my electronic payments or checks would be posted the would be insifficient and returned for non payment so then I have the bank fees and the vendor fees which always has kept me in the red then they threaten to repo my car cause my credit cards are late
