First of all, just cause someone has a college degree doesn't make them smart. Secondly, if you don't need the prescription yet, then hold onto to it ifyou are so afraid that the pharmacy would lose it. I've only had issues with a misplaced prescription once but that was cause something the doctor didn't do on the prescription. Don't just blame the pharmacy if you don't want to take responsibility for your own prescription to keep in a safe place for when you need it. My pharmacy use to have alot more people working there at one time and they were always swamped then but they seem to be always short handed so I'm amazed that they are able to handle the work load now. Just remember, the leaner the help the less they are able to handle. So if you can't wait for the pharmcay people to do their jobs then go elsewhere. There is probably a reasons issues happen with your scripts, be nicer to people and maybe you'll bet better treatment.
I'm a pharm tech with the company too and all the company keeps doing is putting more responsibilites on us but not giving us enough help. We don't get breaks at all. Literally having to take bites of our dinner between customers cause there isn't enough help. I'm at a store that does 850 scripts a day and have half the staff. We keep getting emails from the district supervisor that our wait times are up but our flu shot and PCS numbers are down and wanted to know why. They also don't understand why we don't follow the policy of having a tech by the front door trying to sell flu shots. HELLO! We can't handle the work we are doing, how the heck can we handle the extra stuff too. The corp. people need to get into the stores and work some shifts to see what our hell is really like.
Seriously, there is only 1 person on duty at that time because it's for the emergency stuff. If you are picking/dropping off everyday meds, don't complain. You are the cause of the backup. Also, the people that ask the dumb questions, seriously, a pharmacist knows alot about drugs, but they aren't a doctor. If you need doctor's advice, go see a doctor.