I need help...does anyone know how to contact first franklin...Our mortgage was originally thru them. When i call the 1800 number it gives me Bank of America. I did recieve a letter that Bank of America owns them now and to send the mortgage payments there as of Oct 1st 2010. We were shocked to find out end of September that we are in collections with First Franklin! I Called the Collection agency and they told me to contact First Franklin because we owe them $ 29, 000! I contacted Bank of america and they could not help me. They said loan contracts with First Franklin cannot be viewed until 8 weeks. Bank of America knows we need to pay our loan thru them every month and that is it they dont seem to care when i explained that i am in collections and I need to get an explaintion why i am in collections. All they were interested is when i am going to make my NOV PAYMENT so, I gave Bank of America my November payment. They told me they can't help me wiht the collection agency that is after me... until 8 weeks when they get our loan documents transferred over. I can't wait 8 weeks..this collection agency wants thier money. Very Weird...dont know what to do.
