I took out a loan 5 yrs ago with Beneficial to consoldate some of my smaller loans. BIG MISTAKE. They charge 29% interest. I was able to keep up and even started paying down the principal...then my husband lost his job this year. Took 4 months to get a new job and is making $20, 000.00 plus less. So we have had to cut all expenses and re-do our budget. We called Beneficial right away and they put us on a 6 month reduced payment/interest plan back in the fall of last year. When the 6 months was up...I called to explain that my husband lost his job and we needed to STAY at that payment. Because their left hand doesn't know their right hand, THREE different people within their company sent me in the wrong direction which caused more late fees and penalties. Finally got the new payment schedule revamped but not without them continually charging a late charge and penalities. Now they call from a [protected] every few hours. Finally talked to one gal asking about making my "special payment arrangement payment". I told her I did...she found it and said sorry for calling. That was on Thursday the 28th of October...it's Sunday...they still call every few hours. Who do I contact to report their harrassing calls to?
