this hotel took 150.00 from my account and said we were smoking in the room which we were not as we had our children and grandchild with us I am appalled we would never put our children in danger of second hand smoke we did smoke outside which was allowed as there were signs and ashtrays outside that said smoking permitted on premises they refused to give me my money back so I have opened a claim with my bank I have filed a complaint with the hotel and have sent a letter to the better business bureau I should have filed a complaint for false advertisemnet the photots online made the hotel look beautiful but it was a dump but we just figured lesson learned know what your getting before you pay ask to look inside and check things out if I had wanted a smoking room I would have gotten one and I would have gotten a separate room for the children but we have never smoked indoors so we never had a problem going outside I just feel it was al a big scam Thanks
same thing with us different city same hotel we had non smoking and smoked outside and were charged 150.00 said the room smelled like smoke when actually they seen us smoking outdoors which was allowed we had children with us and would never have smoked indoors good luck hope we get our money back also
