I too am an assoicatie at Pier 1. Our policies stand as they are that you get 30 days with a recipt. Anything over 30 days or with a gift reciept get a merchandise credit for what ever the price of the item is when you bring it into the store. Yes, it is unfortunate that the merchandise was given to you months after it was purchased, but it is not the sales associates fault. It is company policy and I am sorry if you weren't offered the $6.38 merchandise credit because that you should have been offered. As it was said our company motto is every customer every day. We as a company go try to go above and beyond in customer service to try and give our customers an experience they will enjoy and rememeber. It is unfortunate that you didn't enjoy your experience it one of our stores, but wishing that our company closes over $6.38 is slightly mean. For all who are concerned the company is striving for excellence and thriving even in this economy.
