Feb. 16, 2009
We purchased a WORKSTYLES Computer Workstation [protected] and Storage Bookcase Hutch [protected] in the Licorice finish March 9, 08 at the Va. Bch. VA store for $1, 808.40 including sales tax. It was delivered by Executive Delivery Service April 1, 08 and we accepted delivery. After a few hours we noticed an oder coming from it (fumes from the finish). We tried to live with it for a few days, but the fumes were so bad I called them and complained about it. They sent another one to take it's place on June 5, 08, by Executive Delivery, it looked like it had been setting around their wharehouse getting beat up and wet, so we didn't accept it. I called them again, they offered to bring another one in a different finish and we said OK. Anyway they delivered the last one in a different finish September 22, 08 and like fools we accepted it. Since then the doors are warping, we noticed it has little dings in it in various places. We think that it was probably a floor model from one of their stores. My wife sent an e-mail of complaint to the factory and it was never answered. Our final comment: WE WILL NEVER PURCHASE ANOTHER ITEM OR GO INTO ONE OF THEIR STORES AGAIN.
The Jones family
Chesapeake, VA
