This is extremely maddening. It seems like everyone(me included)has the same issues with completing hours of surveys only to be brought to the sign in page at the end. When I sign in, the survey I completed does show as available, so I try to access it and it says I've completed it already. However, I never get any points. This problem and the other type where new surveys say I've completed them are happening FAR too often and the replies from $%^&* 'Lauren' are unhelpful or, more commonly, nonexistent. I want compensation for all the surveys I have completed, but their technical messups constantly deprive me of.