We are dealing with the same type of problems with Dream painting as I type this. They have done alot of work for us over the years and some of it very good. I am not sure what has changed recently but it is as if they could care less about customer satisfaction. Or keeping their loyal customers.
There are areas that have been worked on in our home that were never done correctly in the first place and are falling apart. They come out and look at the area and agree it needs to be fixed. They then try asking us for additional money to fix the problem that their contractors never completed correctly in the first place. If they are unable to fix a problem area this is something they need to let their customers know up front.( It is a fixable problem) I am unsure they have the skills and knowledge to fix it properly as they have tried and failed a couple times.
The way they are acting at this time and the work they are putting out recently, I would not recomend them to anyone. It is to bad because in the past they were not like this.
