I have over 20 years of experience with computers and IT. I am not a construction person and I have done work for JD in the past and never had any problems with payment until recently. I've done numerous jobs and it took me nearly 6 months to get paid, and that was only after hounding accounts payable for my money. I offered to some installation work and ended up costing me nearly a grand to buy hammer drills and bits to install the equipment. Gurus didn't coordinate the installs and the client didn't do any on site survey's to make sure that I would have the proper tools and equipment to effectivly install the hardware and configure it.
I have spent money out of pocket recently to do some jobs and reimbursement was slow or stopped, until they needed me to travel and do installs. Getting travel expenses from them is like pulling eye teeth. JD no longer owns the company and the two women that do have no regard for the way their Gurus's are treated and payment of services is slower than the FDIC bailout of some banks. I think personally that they need to either reevaluate their practices or get out of the way and stop mucking up the water for legitimate companies doing technical support to consumers.
I have never been stiffed as one Guru claimed, but they're slower than molasses in February with paying me for work done. When JD owned the company I had money in hand within 21 days of the service order close, not 21 days till someone said, "we're closing it and you're scheduled to get paid now."
They're taking many jobs outside the scope and abilities of many IT personnel and asking them to do these jobs at their own expense of buying needed equipment and hardware to do the installations.
In my opinion, if you're a client thinking of doing business with Guru's, be aware, you may find the Guru unwilling or unable to absorb the costs associated with completing your contract. If you're a Guru, be advised that you may find yourself out of pocket for equipment to do installs outside the scope of IT.
I had to purchase grounding #6 wire at a cost of $200.00 a spool and I have yet to be reimbursed for it, since I can only bill Guru's by the footage used. I have purchased grounding rods for the #6 copper wire to install lightening arrestors on GPS systems. I had to buy two sledge hammers for pounding the grounding rods into the ground. Now I ask IT personnel, what in the world does an IT person need with a sledge hammer (don't answer that) computers that can't be fixed any other way, I know :) Also, I had to purchase a hammer drill and bits at a personal cost of over $300.00 and I won't be reimbursed for that, since it's equipment I can suposedly reuse, for what, dismantling old CRT's and 8088's and 8086's?
I know what I'm doing when it comes to computers and IT, but having to spend the first time to buy hardware for the installations of nearly 1/2 a grand and waiting for over 30 days for reimbursement of MY MONEY, and as much as 6 months for payment of work rendered to Guru's under the explanation of we're switching banks and there was an accounting mix up.
They have a clause in their service orders if it's not closed out properly or signed and faxed in, within a certain amount of time, you might forfeit payment or something to that effect!
Unless something changes drastically, I think I'm finished with Gurus2Go for good!
Michael Bragg, President
SolTec, LLC
Office: [protected]
Cell: [protected]
I had a long time account and was negotiations with a coder and all of sudden without warning my account was closed. I sent an email to support multiple times to resolve this issue and get a refund from my account to no avail. I was told to wait 48 hours for the right team to contact me, and no contact at 72 hours, so I sent another message to support to refund my money. Everytime you turn around they hit you with fees if you use PayPal to make deposits, then they hit you again when you create a milestone, and I understand the freelancers get hit with fees also. I am sick and tired of Free Lancer and all of the bull. If you're looking for a freelancer my advice is to steer clear of this International organization as I was warned multiple times by my bank that the funds were going through multiple international banks.
